TERMS OF USE

The website www.campextremezone.com is owned by XtremeZone Sports & Services Pvt Ltd. All bookings here are made with XtremeZone Sports & Services Pvt Ltd and the booking terms mentioned herein below constitutes the entire agreement between the customer and Company. By making a booking with us and/or depositing payments with us for Day Out and Camping experiences you confirm having carefully read, understood and accepted the below mentioned ‘Terms of Services’. 

  1. BOOKINGS

Visitors on our website are kindly requested to either complete booking online with all necessary fields mentioned therein or reach us at +91 95908 06666 and/or mail us at accounts@xtremezoneindia.com.

Upon receipt of the booking request , our Customer Service officer will get in touch with you with the best available information and offers for the desired event. In the event the requirements are not clear in the online booking details submitted by you to us, our team may contact you via email or phone number provided by you . No booking is considered as ‘confirmed’ unless we send you email confirmation to the customer after receiving the initial advance payments in our account. 

  1. PAYMENTS 

I) Deposit

Our Day out and Camping experiences are subject to availability. To make booking for an event with us, the customer requires depositing advance payments as may be conveyed by our Customer Care Officer during the course of correspondence. No booking is treated ‘confirmed’ unless a confirmation email is received by the customer from our office after depositing the advance payments for the trip. 

II) Balance Payments

It is the sole responsibility of the customer to make the balance payments on the day of the event or as may be agreed / conveyed by our Customer Service Officer during the course of correspondence. In the event of non-receipt of balance payment by the cut-off date, the Company will retain the right to treat the event as cancelled and the advance payment may be forfeited.

III) How to pay for your event bookings

To reserve day out or camping services with us upon demand from our office our customers may deposit the payments in our Kotak Bank Ltd., account under intimation to our office. The bank account information may be received from our office via email or phone. Our customers may also avail the benefits of paying by their credit cards (Visa or MasterCard) using our ‘Secure Online Payment Gateway’. For more information on security of your private information please read our ‘Privacy Policy’. 

   3.  Invoice and Taxes

A service invoice is issued for all events which are usually inclusive of all applicable taxes.